Student Services

Due to the pandemic, we mainly operated online and offered our services remotely. In our remote services we implemented new chatbot and chat services, for example, as well as electronic student certifications. During the Ohjaus tulevaisuuden työhön (the Student's Counseling for the Work of the Future) project, we created a new Haaga-Helia study counselling and guidance programme. We identified new tasks for student services in credit transfer and personal study plan counselling. We improved all of our services by actively collecting feedback.  

We were still actively involved in the national project to develop student selection.  Our admission service handled many responsibilities in the national admission service network. Many parts of the admission process were transferred online. Despite the pandemic, we were able to implement the national electronic entrance examinations in the Finnish-language university of applied sciences admissions in the spring and autumn.  

Our student wellbeing services supported the students’ study conditions, the smooth progress of studies and the graduation process.