The focus in our operations was on reforms in 2018. We implemented the new Peppi basic register as the student management system. Our involvement was active in the national project to develop student admissions, and our admission services carried out the duty of being a coordinating higher education institution for three fields of study. In addition, we strengthened the administrative processes of the studies in the 3UAS institutions (Haaga-Helia, Laurea University of Applied Sciences and Metropolia University of Applied Sciences).
Promoting the provision of electronic services continued to be one of our key duties. We improved our services by actively collecting feedback, and our results in the internal survey on service development were excellent. Our services include admission services, student affairs services provided by five Student Affairs Offices as well as student well-being services. We provided services to students on all campuses throughout their studies, from the application process to graduation. Our student well-being services supported students in their study progress and in the graduation process. Our goal is to further improve the academic results through these services.